Frequently Asked Questions is a search platform for pilgrims to help choose a Hajj or Umrah provider that best meets their requirements.

We would like to bring transparency to this all-important decision to create a little more peace of mind for the millions who wish to perform their blessed journey.

All reviews on are verified and genuine.

This can only be achieved by having a robust email verification system for all reviews that are submitted.

Unfortunately many of the online Hajj & Umrah ratings sites are plagued with misinformation and fake reviews. 

We have strict measures in place to ensure the review system is not abused by those who may have an interest in either diminishing the rating of a provider or improving the rating of their own company.

Without registering and verification, any individual or company would be able to post or fabricate as many reviews as they like. Without impartiality, authenticity and honesty, the review system would not function as intended.

Yes you can!

We realise there are those who are blessed to have completed Hajj and Umrah multiple times, and may want to help other Hujjaj in making their decision too. 

Each review is approved by our site coordinators who crosscheck all reviews left by any single individual.

If your profile is verified then you can write reviews for several operators however please note that proof of travel may be need to provided for multiple postings.

No problem!

Simply email us at with the name of your agency, your website URL and and we’ll be in touch to get you listed.

Unfortunately we do not provide Hajj or Umrah tour services.

Have a question about a listing? Or need some advice on choosing an operator?

We’re happy to help!

Just send us a message using the Contact Us page or send us an email at and we’ll be in touch as soon as possible.

No, we created the site to contribute to the Ummah and to help pilgrims around the world. Use of the site is and will always be, completely free.

We currently do not advertise nor have any plans to.

Only the most popular Hajj & Umrah agents may be featured on the site from to time. is independent of all agents and we act with 100% impartiality. Aligning ourselves with agents would defeat the purpose of this site.

Currently the platform does not support bookings.